Sales Support Manager
Take us through a typical day at Bailey for you…
My role is to build relationships with the right people (usually architects in the best practices in the UK) working on the best projects (minimum values of 100K for our products). I do this by getting on the phone and using social media to promote our Bailey products. The objective is to create face-to-face meetings for our sales team so they can work with the specifier on live projects, particularly at the early design stages, so that Bailey systems are specified.
What’s your favourite thing about working for Bailey?
Talking to lots of different people is my favourite pastime, so this is my perfect job! When I am in full flow, it is not good news for my colleagues in the immediate vicinity, as they have no choice but to hear my enthusiastic conversation with customers.
What’s the most challenging aspect of your job and how do you overcome it?
It’s challenging when you can’t get hold of customers on the phone for a brief chat.
There are ways to resolve this issue by contacting people via email or social media, they’re good ways to communicate with the ultimate goal to find out a good time to talk.
What advice would you give to someone who would like to work as a Telesales( Sales Support)
This role needs perseverance, if you are not prepared for knockbacks you could get demoralised. You must have a positive attitude, to try and try again, otherwise you will not be able fulfil the role. As long as the focus is on the right people who work on right projects for Bailey, success is only around the corner, you just have to believe it.
What three words would you use to describe the company?
Do you have any nickname? What is it?
Not that I know of ..answers on a postcard please!
When I lived in Ireland I was call ‘speedy’ (many years ago) and ‘Eamo’ – many Dublin names are shortened with an ‘O’ put at the end.
If you had to eat one meal, every day for the rest of your life, what would it be?
Paella – I love fish and Rice. Might be useful on an Island?
If you were stuck on an island what three things would you bring?
1. Rice seeds
2. Survival Still Non-Electric Stainless Steel Portable Water Distiller
3. Fishing equipment
What do you like to do in your spare time?
My favourite hobby is golf but I only play a few times a year as the rest of my time is spent playing, organising and training football at junior and senior levels.
What is on your bucket list?
- Cycle from Land’s End to John O’Groats
- Road trips across the USA/Europe with my daughter.
If you were given a choice, where in the world would you like to go?
A trip to the Rockies including a train journey along the West coast. Grand Canyon would be close behind but sure to fit in on a road trip